- We ship twice a week, tipically Monday and Thursday.
- Most orders leave our studio within 1-7 business days after payment has been received (processing time).
- Custom logos and custom orders processing time is 14-28 working days.
- We are shipping world wide. Our standard shipping method is International Registered Airmail service. Estimated delivery time is 7-16 business days from the date of shipment. Please note that delivery times with standard shipping are not guaranteed and delays are possible. Occasionally delivery may take up to 21 days business, especially during the holiday season.
- Expedited Shipping - If you would like your parcel to get there much faster, you may consider adding EMS expedited shipping to your order. This is a guaranteed 4-7 business day delivery service which would add $25USD to your regular shipping fee if you're in the US, or $26USD/$29USD/$40USD in other countries and regions. Please note that when you order EMS - rush shipping method, that doesn't include the processing time. we will do our best to send it as fast as we can.
- Please make sure to correctly fill in your current and complete mailing address when ordering to avoid shipping delays due to incorrect/incomplete/non-current addresses. NOTE FOR GALIT: maybe we should add who will carry the expenses if we are shipping again in such case
- International customers are responsible for customs fees, taxes (VAT), and duties incurred by their country of residence (if any). For more info see: Duty Calculator www.dutycalculator.com.
- Please do note return your item prior to contacting us. If you are unsatisfied with your order, please contact us via E-mail within 7 days of receipt.
- You are responsible for shipping the item back to us in the same condition it was received.
Returning mailing address:Goldie Jewelry Supplies
Attn. Galit Eden
Nachlat Binyamin 70
Tel Aviv 6610203